FAQ

We mainly sell products that are good value for money, and in addition to our own production, the rest of the products come from the actual production plants of many well-known brands.

We offer a two-year warranty on all our products, and every product we manufacture ourselves is quality tested, and for products not manufactured by us we have also tested them and offer the same warranty and after-sales service.

First of all, we are an industrial and commercial carbon fiber bicycle wheelset manufacturer from Xiamen, we have our own independent molds to produce only our wheelset models. But at the same time, we also retail carbon fiber frames and wheel set from some Xiamen manufacturers at slightly higher than factory wholesale prices and provide warranty and after-sales service.

ERD is the short for Effective Rim Diameter which is the rim diameter measured at the nipple seats in the spoke holes, plus the thickness of the two nipple heads. It's usually used to calculate spoke length when preparing to build a bicycle wheel.

If you don't choose expedited logistics, you don't need to bear any other costs, including taxes.

Usually the T800 will be better than the T700 in terms of load bearing and quality. You can check our blog to see the detail differences.

You can contact us by click here and send us the detail about it or just contact us by the online chat.

Please do not worry, you can through the website online chat or e-mail to tell us your existing accessories and your needs, we will notify the professional technicians within 24 hours to recommend the right products for you.

No, all taxes are included in the selling price of the product.

Of course we do, if you have a need to buy a whole bike, please contact us directly via online chat or email.

Non-customized products will usually be delivered to you within 20 days, if you need expedited service, we can arrange faster logistics, you can contact us after purchase.
For customized products, the actual arrival time depends on the time that we need for the product customization. We will give you an estimated arrival time when you inquire about customization.

All customized items also enjoy a 2-year warranty, but customized items do not support the direct return service.

You can contact us by click here and talk about the detail or just contact us by the online chat.